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FAQs

How does Lalela Scarf Give back?

The proceeds from your purchase go back to our nonprofit, Lalela, which provides arts education for at-risk youth in Sub-Saharan Africa. Our programming helps these students acquire the skills to map and manifest their dreams and goals, launching the possibility of a different future for themselves and their communities.

 

How do I become a stockist/open a wholesale account?

For USA: Email elle@lalelascarf.org

For SA: Email heidi@lalelascarf.co.za

 

What is your return policy?

We accept returns for damaged items only. For exchanges, contact elle@lalelascarf.org

How long will it take to receive my order?
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Continental U.S. orders are processed and shipped within 3-5 business days. Orders outside of the U.S. may be subject to additional transit time and customs clearance delays.

What shipping method does Lalela Scarf use? How much does it cost?
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Lalela Scarf ships domestic orders via USPS with a cost of $15. Orders outside of the U.S. are shipped via DHL, cost varying based on location.

Custom orders
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For custom orders, email scarves@lalela.org

Undelivered / Lost Item
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In the rare chance a package is misplaced, please contact us via scarves@lalela.org

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